I had a few friends mention that their BlackBerry Torch battery has been worse than usual in the last few months and I just thought their battery was starting to deteriorate. It turns out that they may have a known BlackBerry Torch OS issue confirmed by RIM today. To summarize RIM says that certain BlackBerry OS builds for the Torch suffer “from rapid battery drain and overall sluggishness due to the phone application using high amount of CPU.” These exact OS builds are between OS 6.0.0.526 to 6.0.0.536.
What is really disturbing about this is that OS 6.0.0.526 is the current OFFICIAL OS build for the AT&T BlackBerry Torch on the BlackBerry download site. RIM is recommending you downgrade but I highly recommend you upgrade to the latest leaked OS 6.0.0.600 or other recent releases from other carriers. If you need help with that let us know in the comments or the forums. To figure out what OS version your Torch is running just start writing an email and type myver in the subject or body and it will show you the version number as 9800/6.0.0.XXX.
Here is the full issue from RIM’s knowledge base:
Article ID: KB27412
Type: Support Content
Last Modified: 06-22-2011
Overview
The BlackBerry® Torch™ 9800 suffers rapid battery drain and overall sluggishness due to the Phone application utilizing high amount of CPU.
Environment
Cause
This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.
Workaround
Downgrade the smartphone operating system to a previously known working version.
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